FAQs

• Are your products proprietary? 

Yes! We have engineered our products and are the only authorized vendors. We don't simply put our logo on white label products like many other companies do.

• What is Nekmate made of?

Nekmate is made of 100% latex-free silicone and completely safe for skin contact.

• How do I use Nekmate?

Nekmate is very simple and intuitive to use. Please click here for a step-by-step tutorial.

• Where do you ship from?

All products are shipped from the United States.

• How long does it take for delivery?

We use expedited shipping. Most deliveries are fulfilled in less than 2 days but it may take up to 5.

• What is your return policy?

We accept returns within 30 days of your order date.

• Do you have an affiliate program?

Yes we do! Please drop us a line at info@nekmate.com to find out about the options available.